Carvana Misleads Consumer With Honda Pilot Mileage

Imagine buying a Honda Pilot through an easy, online sales process, only to find trouble on the back end. This is what one woman in the Denver area is facing with her deal through Carvana. The online used car company allows customers to buy vehicles without leaving the comforts of their home, but troubles are mounting for this company. In this most recent event, Carvana sent the woman the title to her vehicle that shows a 40,000-mile discrepancy between the odometer mileage and the mileage listed on the title. This could cause serious trouble for her if she ever wanted to sell the vehicle, which could mean problems for Carvana.

This Incident is Not Unique to Carvana

This latest issue for Carvana is not the first time this company has been in trouble. Problems with title issues caused the state of North Carolina to suspend Carvana operations last year. In Florida, this company narrowly escaped suspension because of a backlog of vehicle titles. They eventually provided all missing titles or bought back the vehicles sold without titles in Florida. To solve this latest incident in Denver, Carvana offered to give the woman a full refund plus $1,000, which sounds great, but what is she supposed to drive?

The Best Advice We Can Give When it Comes to Carvana

If you’re in the market for a pre-owned Honda Pilot, it could be a good idea to avoid Carvana. The recent track record of trouble tells us this company needs to adopt some changes that will ensure proper documentation of every vehicle that occurs prior to delivery to customers. In the meantime, rather than becoming another victim of Carvana, you can find a used Pilot at your local Honda dealer. Let’s take a look at what the 2019 version offers.

What is the Honda Pilot?

This Honda is a three-row midsize SUV that’s ideal for families on the go. It comes with a standard suite of safety features, offers a roomy and versatile cabin, and brings you impressive reliability and resale scores. Some models you’ll see will have AWD included, giving you the control and power you want at all four wheels.

If you’re expecting an exciting drive, the Pilot is not the vehicle you want to buy. However, if you want a comfortable, competent, and useful vehicle that works great for your family, this is the right SUV for you. Not only is this SUV right for your family, but it can also tow up to 5,000 pounds when you need to take a relatively small trailer with you.

Check Out the Seating for Your SUV

While shopping for the pre-owned model of this Honda SUV, you want to check the seating configuration included. All models have three rows of seats, configured for either seven or eight passengers. Models made for seven people have captain’s chairs in the middle row, which also means you’re looking at either the Touring or Elite trim levels. Pay attention to this part of the vehicle to ensure you have the seating you need.

A Tougher Look to the 2019 Version

The 2019 Honda Pilot has a tougher look than some of the previous models. Honda did this by adding a more aggressive look to both the front and rear of this SUV. This aggressive appearance, coupled with the rounded shape of this vehicle, makes it look right, giving you an impressive stance and style to admire. You’ll have standard roof rails at the Touring and Elite trims that add more utility to the mix. Wheels sizes range from 18 to 20 inches to give you the right size for your drive.

Why Should You Look for AWD?

The AWD system Honda offers for this SUV isn’t your typical version. Instead of sending the same amount of power to all four wheels, thus keeping you stuck in some situations, the Pilot has a Torque-Vectoring AWD system. This is a feature that sends power to each wheel as needed and gives wheels that have the most grip priority. If you get stuck in sand or mud, the wheels that still have grip will get power while those spinning freely will not, making it much easier for you to get out of trouble.

Which Model Will You Drive?

Five trims make up the lineup of the 2019 Honda Pilot. These trims are LX, EX, EX-L, Touring, and Elite. Let’s look at what each one offers you.

LX Trim

• Honda Sensing
• Push-button start
• Bluetooth connectivity
• 5-inch touchscreen display

EX Trim

• Apple CarPlay and Android Auto
• Power-adjustable driver’s seat
• 8-inch touchscreen
• Tri-zone climate controls
• Heated front seats
• One-touch folding second-row seats
• Blind-spot monitoring
• Rear cross-traffic alerts
• Illuminated vanity mirrors
• Honda’s CabinControl

EX-L Trim

• Leather upholstery
• Moonroof
• Power tailgate
• Power front passenger seat
• Acoustic windshield
• CabinTalk

Touring Trim

• Hands-free power tailgate
• 590-watt premium audio system
• Paddle shifters
• Roof rails
• Parking sensors
• Blue ambient interior lighting
• Heated second-row seats
• Wi-Fi hotspot

Elite Trim

• Second-row captain’s chairs
• Panoramic moonroof
• Ventilated front seats
• Wireless phone charging
• Rain-sensing wipers
• Heated steering wheel

An Excellent Powertrain for Your Honda

All models of the Honda Pilot use a 3.5-liter V6 engine that makes 280 horsepower and 262 lb.-ft. of torque. For the 2019 model year, this SUV came with either a six-speed or nine-speed automatic transmission. The nine-speed version only comes in the Touring and Elite trims. These two transmissions allow for differences in the driving feel and the fuel mileage you’ll enjoy from your SUV.

Avoid the Same Trouble with Carvana and Visit Your Honda Dealers

Rather than take a chance with a company that is creating a track record of troublesome business practices, visit your local Honda dealer when you want to buy a pre-owned SUV. If you need three rows of seats, a smooth ride, lots of cargo room, and a package of safety features, the Pilot is hard to beat. You’ll find the pricing you need, the vehicle that’s right for you, and most of all, a consistent and trustworthy experience at the Honda dealer in your hometown.